TERMS AND CONDITIONS OF HANDCRAFTS CREATIONS
- The payment should be made in advance. The Products are delivered after receipt of complete payment by the bank.
- We use real and natural stone and wood beads or Authenticate Tulsi, Sandalwood, Rudraksha, etc., and 925 silver jewelry.
- The product will be dispatched after complete payment.
- Order will be shipped within 2 to 3 days from the date of final Placement of order and would be delivered within 10 to 15 business days with standard shipping.
- The delivery period can be exceeded in case of natural calamity or any situation beyond our control.
- The dispatched Parcel would be completely insured.
- The product should be delivered to the address provided by the customer.
- We accept payment via Bank transfer, Credit card, and Pay Pal.
- The Payment in case of bank transfer should be deposited in the bank within 10 days.
- Delivery of parcel would be through Indian International Post (Door to Door Delivery).
- The price of silver can go up or down based on the current market price.
- Express (FedEx) International shipping charges would be 20 $ for 500 Gram. For any additional weight above 500 Gram rates would be 10 $ per 500 gm & Delivery time would be 3 to 5 days after the handling process.
- Cash on Delivery is not available…
- Our Paypal id is HandcraftsCreations8@gmail.com — In PayPal payment, you will not have to pay any additional charge of PayPal fees. Product Prices include all charges.
RETURN POLICY:
Upon receipt of your order, please open the package immediately and inspect the contents for damage or manufacturing defects. If any item in your order is damaged in shipping, or if you find any significant manufacturing defects, please call Customer Service within 5 days of receipt of your order at +91-9818838737 to request a Return Merchandise Authorization (RMA). We cannot accept any returns without prior approval. Upon receipt and inspection of your returned merchandise, we will either exchange your item or issue a full credit in the amount of the original purchase price.
Once your return has been authorized, please re-pack your return item(s) with the gift box(es) and in the original shipping packaging and include a description inside each package with the reason for returning the item(s), i.e. “product is damaged”, “I am not satisfied”, etc. Include your full name, address and phone number to ensure a timely refund or exchange.
Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below
For Return, please ship to the following address:
OUR ADDRESS:
Handcrafts Creations:
Shop no. 243, Pahar ganj,
Delhi- 110001 (Delhi), INDIA
Customer care: +91 9818818737
Email: supoort@handcraftscreations.com
EXCHANGE POLICY:
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:
– If you would like to request an exchange please write to us support@handcraftscreations.com
– Items which to be exchanged need to be sent to the addresses given below within 30 days of receiving the goods.
– Handcrafts Creations Products will replace the items free of cost or issue a full refund if we have sent you the wrong item.
– If you would like to exchange any item, Handcrafts Creations will replace the returned items free of cost and issue a refund for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address, you would need to place a fresh order for the correct item.
– Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.
For Exchanges, please ship to the following address:
OUR ADDRESS:
Handcrafts Creations:
Shop no. 243, Pahar ganj,
Delhi- 110001 (Delhi), INDIA
Customer care: +91 9818818737
Email: support@handcraftscreations.com